PAM is a licensed debt collection agency dedicated to compliant, respectful account resolution. Accredited by the Better Business Bureau.
Enter the account number and postal code printed on your letter to securely access your account details.
You'll receive a notice by mail with your account number and the amount owed. Review the details carefully.
Use the secure portal above to access your account details using your account number and postal code.
Confirm the debt is yours. You have the right to request validation of the debt within 30 days of receiving our notice.
Pay securely online with Visa or Mastercard, or contact us to discuss payment arrangements that work for you.
Professional Account Management, LLC (PAM) is a licensed debt collection agency. We work on behalf of original creditors to facilitate compliant debt resolution. We are accredited by the Better Business Bureau and operate under NMLS #995554.
Yes. PAM is a licensed, BBB-accredited collection agency and a subsidiary of Duncan Solutions. We hold all required state licenses and operate in full compliance with the Fair Debt Collection Practices Act (FDCPA).
Under the FDCPA you have the right to: request written validation of the debt within 30 days of first contact; dispute the debt if you believe it is incorrect; request that we cease contacting you; and sue a debt collector who violates your rights. You may also contact your state Attorney General or the CFPB.
You can make a secure online payment by looking up your account above. We accept Visa and Mastercard. You may also call us during business hours to arrange payment by phone or discuss a payment plan.
Yes. If you believe the debt is not yours, is incorrect, or is past the statute of limitations, you may send a written dispute to our office. We are required by law to cease collection efforts while the debt is being verified.
You can reach us by phone during business hours (see "Hours of Operation" in the navigation), or send us a message via the contact form below. Please have your account number ready when you call.
All data transmitted through our portal is protected by 256-bit SSL encryption. We do not sell or share your personal information.
We follow all rules of the Fair Debt Collection Practices Act, including restrictions on contact times, harassment prohibitions, and validation rights.
You may request written verification of any debt within 30 days of receiving our initial notice. We will provide all required documentation.
You have the right to ask us in writing to stop contacting you. We will honor that request and notify you of any further legal actions only.
Have questions about your account? Our team is here to help. Please have your account number ready.